2019 in Review – Part 4: A Bit of Everything

Today we’re highlighting several big 2019 upgrades. They include the launch of our own transportation service, improving access to care with our mobile check in feature, and completing the first of several remodeling projects!

Twin Cities Transportation

We bought a van! In July, Twin Cities Transportation was launched, and it started with this beauty here:

Twin Cities Transportation Van-Twin Cities Pain Clinic

Twin Cities Transportation (TCT) is a service for patients undergoing procedures at Twin Cities Surgery Center. Many of our surgery patients require a ride home after their procedures, and TCT now allows us to give a lift to any patients who run into difficulties securing their own rides.

TCT is another great example of our dedication to breaking down barriers and offering our patients consistent and convenient access to the best possible pain care.

Mobile Pre-Check

January saw the roll out our new mobile pre-check feature! As the name suggests, mobile pre-check allows our patients to complete the appointment check-in process remotely from their smart phone or tablet prior to coming into the clinic.

This affords our patients additional flexibility in their daily schedules. They no longer have to come to the clinic as early to complete the onsite check in process.

Our front desk staff has been able to maximize their efficiency. Now they spend less time checking patients in and more time on other essential tasks.

It’s a win-win service, and just one more way we are making the experience better and more convenient for every patient.

Twin Cities Pain Clinic Headquarters Remodel

During fall of 2019, our administrative office building underwent an extensive remodel project. Now we have brand new carpet and tile, repainted walls, and a shiny new bathroom.

Twin Cities Pain Clinic-Remodeled Bathroom

The results speak for themselves, and we all love our new and improved office!

Posted in Uncategorized.