Insurance & Billing
Twin Cities Pain Clinic is proud to be your local pain management expert.
We are committed to ensuring you have an exceptional experience and know what to expect every step of the way.
This includes paying for services. Our dedicated team of insurance and billing specialists are here to take the hassle out of the billing process.
If your plan information changes, please notify us as soon as you can to avoid possible delays and extra paperwork at future appointments.
After being seen at our facilities, our team of insurance and billing specialists will submit to your insurance on your behalf.
Please note, specific benefits and coverage levels may vary by insurance plan.
We highly recommend you contact your insurance carrier to confirm eligibility and ensure that your benefits are sufficient to adequately cover treatment.
Any additional questions about coverage should also be directed to your insurance carrier.
Some insurance plans will require a referral from your primary care provider before you can be seen at Twin Cities Pain Clinic. If this is the case, we will notify you before scheduling your appointment and provide directions on how to proceed.
Certain services and procedures will require a prior authorization from your insurance plan before they can be covered. Our dedicated Prior Authorizations team will work with your care team and your insurance plan to help obtain this authorization.
For questions about prior authorization, please call 952.841.2345 and follow prompts for the prior authorization department.
Many insurance plans require the patient to pay for part of their care in the form of a copay, coinsurance, and/or deductible.
- A copay is a flat rate the patient pays each time a covered service is rendered. Copays are due on the date of service.
- A coinsurance is a percentage of the charges that the patient is responsible for paying. Coinsurances are not due on the date of service and will be included in your final billing statement.
- A deductible is a predetermined dollar amount established by an insurance plan. The patient must pay for healthcare services out-of-pocket until this dollar amount is reached before insurance benefits will be applied.
If you do not have insurance and are self-paying for services, you must pay the entire cost of your visit up front before being seen.
You will receive a statement(s) for the remaining balance after insurance has processed the claim. The statement will include directions on how you can pay your statement balance. The following payment methods are accepted:
- Credit card (Visa, Discover, Master Card, American Express)
Payments may be made online, via credit card:
You can also make your payment using our secure online patient portal.
If you have any questions about your bill, please call us at 952.841.2345 and follow the prompts for the billing department.
Thank you for choosing Twin Cities Pain Clinic for your pain management needs.