Employee Spotlight: Weston

Meet Weston, an Authorization Specialist for Twin Cities Pain Clinic. Weston was nominated for the employee spotlight for his phenomenal customer service skills. Weston makes sure that every patient receives excellent and convenient service. Thank you for your hard work, Weston!


What is your role at TCPC? 

Authorization Specialist - I work on obtaining prior authorizations from Worker's Compensation and Insurance companies in order for our patients to be seen at our clinics and surgery center.

How long have you been with TCPC?

I have been with Twin Cities Pain Clinic for a little over a year now. 

What are some of your hobbies?

My hobbies involve hiking, traveling, fishing, camping, and I am kind of a movie fanatic. 

What is your favorite thing about working at TCPC?

My favorite thing about Twin Cities Pain Clinic is our positive impact we have on our patient's quality of life. Having the opportunity to be apart of a team that is able to help so many people is fantastic. 



Twin Cities Pain Clinic has been named a Top Workplace by the Star Tribune. This great award wouldn't be possible without our amazing staff members. Your hard work does not go unnoticed!

Understanding Radiofrequency Ablation

What is Radiofrequency Ablation? 

Radiofrequency ablation (neurotomy) is a procedure to help relieve pain that originates from the facet joints or your  neck or back. Each bone in your spine is connected by two facet joints on each side. The facet joints allow your spine to bend and rotate. Sometimes these joints can deteriorate and become inflamed. This inflammation can irritate the facet nerves and surrounding tissues, causing pain. During the radiofrequency procedure, the facet nerves are destroyed using extreme heat. This breaks up the pain signal from these nerves.

Two diagnostic work-up injections are required prior to performing the radiofrequency to help determine if this procedure is appropriate for you. These injections will  need to be completed on separate days. 

Image result for radiofrequency ablation

What can I expect during the procedure?

The procedure is done by a physician under fluroscopy (x-ray). You will be receiving sedation through an IV prior to the procedure. You will be brought into the procedure room and lay on your stomach on a special table. Your skin will be cleaned at the injection sites and a local anesthetic will be used to numb your skin. The fluoroscope (x-ray machine) will be used to help visualize the needle as it is guided to the appropriate site for the procedure. An anesthetic is injected by the nerve to numb it. At this time, heat will be applied to the nerve to break up the nerve signal.


What should I expect after the procedure?

We recommend that you take it easy for the remainder of the day. You may resume normal activities the next day. You may experience tenderness or aggravated symptoms for several days after the procedure. You may rest and use ice packs to help with this pain. Some patients may require pain medication for 2 to 3 days after the procedure to help with post-procedure pain. Your provider will discuss this with you. It may take up to 4-6 weeks to notice benefit from the procedure. The effects of this procedure are usually not permanent. You may get pain relief for 1 to 2 years, or less. If you have received at least 6 months of pain relief, the procedure can be repeated if appropriate.

Employee Spotlight: Jessica

Meet Jessica, the Spinal Cord Stimulator Coordinator for Twin Cities Pain Clinic & Surgery Center. Jessica was nominated for her close attention to detail. Jessica's work days are devoted to helping our patients through the process of Spinal Cord Stimulator trial and implant. Thank you for providing kind and compassionate care, Jessica!

What is your role at TCPC? 

I am the Spinal Cord Stimulator Coordinator for TCPC. Our patients who decide to pursue a SCS/Pump trial, have three requirements they must complete. My job is to help them with the process along the way. Currently after these are achieved and we have approval from insurance, I then schedule them to get started. 

How long have you been with TCPC?

As of August 1, 2018 I have been with this company for 1 year. 

What are some of your hobbies?

I am a mother to a 7 year old boy (Kaine) who keeps me very busy. You can usually find me on the sidelines of one of his 6 sporting events (Yes, I am his biggest fan) or his cub scouts outings. If we have some free time I am laying by the pool, at the cabin, spending time with my family and friends or CHEERING ON MY VIKINGS ... "SKOL"

What is your favorite thing about working at TCPC?

I came to TCPC after working in pediatrics for 10 years and I am really glad I did. This company acknowledges their employees and is always striving for them to succeed. I can honestly say I love being a part of this growing company. 




Twin Cities Pain Clinic has been named a Top Workplace by the Star Tribune. This great award wouldn't be possible without our amazing staff members. Your hard work does not go unnoticed!

Whiplash: What Other’s May Not Understand


“You felt fine after the accident. Why are you experiencing pain now?”

“My friend recovered from whiplash within a few days. I’m sure it’s all in your head.”


Despite what others may think, whiplash symptoms can indeed be mysterious and evolve over week or even months. Some symptoms may fade away as new ones develop. While most people fully recover from whiplash within 3 months, others may experience symptoms that last much longer and become chronic.


Whiplash occurs when the neck and head are suddenly forced backward and then forward, putting the cervical spine through extremely quick motions and extreme stresses. Most cases of whiplash are caused by car accidents where the person has been rear-ended. Other potential whiplash causes, while comparatively rare, can be from high-impact activities where extreme acceleration-deceleration forces might be applied to the cervical spine.


Anyone who experiences physical symptoms after a motor vehicle accident is advised to see a doctor for a checkup. However, any of the following signs require immediate medical attention:

  • Severe Pain
  • Neck Instability
  • Pain, tingling, numbness, and/or weakness that radiates into the shoulder, arm, and/or hand
  • Problems with balance or coordination
  • Mental health issues, such as increased irritability, depression, trouble sleeping, reduced concentration, or other drastic changes in behavior


Seeking treatment early for whiplash is recommended. Delaying treatment can reduce its effectiveness in some cases. If whiplash symptoms are mild to moderate, some self-care options typically include:

  • Rest: While it is good to stay active if possible, it also makes sense to take things easier for the first few days. If a certain motion or activity exacerbates the neck pain, then avoid or limit that movement until the neck has more time to heal.
  • Ice / Heat: In the first couple days following a whiplash injury, applying ice can reduce pain and swelling in the neck. During this time window, the ice or cold packs can temporarily close small blood vessels and prevent a worsening of the swelling. Then ice or heat can be applied alternately a few days after the injury has occurred.
  • Over-the-Counter Medications: Some OTC pain relievers include acetaminophen (Tylenol) and nonsteroidal anti-inflammatory drugs (NSAIDs) such as Advil, Aleve, and Motrin. Acetaminophen can block pain receptors, and NSAIDs reduce inflammation.